Enterprise Infrastructure. Extended.
Keep critical systems running beyond OEM support—without unnecessary refresh cycles. Independent post-OEM infrastructure support backed by deep enterprise engineering expertise.
Independent infrastructure support for NetApp and Dell Technologies environments — one engineering relationship across your enterprise estate.
Five divisions across the enterprise infrastructure lifecycle
Kelri Support
Keep proven infrastructure operating beyond OEM support with senior engineering coverage and practical escalation.
Explore →EOL/EOSL Asset Intelligence & PlanningKelri Lifecycle
Identify lifecycle exposure, understand technical and business risk, and decide what to extend, migrate, refresh, or retire.
Explore →Advanced Escalation & Engineering ServicesKelri Expert
Bring senior engineers into difficult incidents, performance investigations, migrations, and risk-sensitive decisions.
Explore →Hardware Replacement & LogisticsKelri Parts
Technically validated replacement components, spares strategy, field service, and secure media handling under your terms.
Explore →Government Infrastructure ServicesKelri Federal
Help public-sector teams and qualified partners assess lifecycle risk, support aging infrastructure, and plan modernization.
Explore →See the full portfolio
How the five divisions work together across your lifecycle.
Independent support for NetApp and Dell Technologies
One engineering relationship across your OEM platforms — enterprise storage, servers, and converged infrastructure, supported beyond the OEM lifecycle calendar.
NetApp
Independent post-OEM support and lifecycle intelligence for NetApp storage — ONTAP, AFF, FAS, StorageGRID, and E-Series — from senior former NetApp support and escalation engineers.
Explore NetApp support →Dell Technologies
Independent post-OEM maintenance and lifecycle services for Dell Technologies enterprise infrastructure — PowerEdge servers, blade and modular systems, and Dell EMC storage platforms.
Explore Dell support →OEM support costs rise. Your infrastructure still has life left.
Hardware that runs your business doesn't suddenly stop working when the OEM declares it end-of-life. But the support economics change — fast.
- Many enterprises retire stable, well-performing infrastructure years too early.
- After EOL/EOSL milestones, OEM support can become costly, limited, or unavailable.
- Internal teams need senior expertise on call — without being pushed into an unnecessary refresh.
- Renewal quotes climb each cycle on aging assets.
- Premium uplift just to keep a coverage contract in place.
- Refresh budgets pulled forward before they're warranted.
- Tickets routed through tiers before reaching a senior engineer.
There's another option — one that keeps you in control of when, and whether, you refresh.
Kelri gives your team another option.
Independent, senior support that maps to how your infrastructure actually runs — not to an OEM's lifecycle calendar.
Independent NetApp support
Senior ONTAP and storage expertise on call — without OEM tiering or lifecycle pressure.
EOL/EOSL lifecycle extension
Keep stable, capable hardware in production safely after end-of-life milestones.
Escalation-grade troubleshooting
Reach engineers who have worked the hardest enterprise cases — directly.
Multi-vendor infrastructure support
One relationship across storage, server, and network — not one contract per box.
Built around engineers who have lived inside OEM escalation paths.
Kelri is built around senior former NetApp support and escalation engineers — the people complex enterprise tickets used to get escalated to.
- Senior former NetApp support & escalation engineers
- Deep ONTAP and infrastructure troubleshooting expertise
- Real-world knowledge from complex enterprise environments
- Independent guidance — not tied to any OEM's roadmap
Senior support across your infrastructure
From ONTAP escalation to multi-vendor lifecycle planning — one team, one relationship.
NetApp Storage Support
FAS, AFF, and ONTAP environments backed by senior storage engineers.
ONTAP Troubleshooting
Root-cause analysis, fault isolation, and remediation guidance.
EOL/EOSL Support
Coverage and confidence after warranty and end-of-service-life.
Data Center Maintenance
Storage, server, and network hardware support under one roof.
Remote Diagnostics
Fast remote triage and troubleshooting for production issues.
Lifecycle Planning
Data-driven guidance on extend-vs-refresh decisions.
Performance Support
Performance analysis and tuning guidance for storage workloads.
Multi-Vendor Support
Vendor-neutral support across a mixed infrastructure estate.
Deep NetApp and Dell expertise, across your estate
Kelri delivers independent support and lifecycle work for NetApp storage and Dell Technologies infrastructure — with an understanding of the storage, server, and network environment around it.
Simple, practical support engagement.
A clear path from OEM-only dependency to flexible, senior-led support.
Assess your environment
We review your NetApp and infrastructure estate, lifecycle dates, and current support posture.
Identify support gaps and lifecycle risks
We pinpoint EOL/EOSL exposure, escalation gaps, and where OEM cost no longer maps to value.
Build a support plan
A practical coverage plan scoped to your assets, workloads, and risk tolerance.
Transition from OEM-only dependency
We move you onto flexible, senior-led support — at your pace, with no forced refresh.
Support, troubleshoot, and optimize
Ongoing escalation-grade support, performance guidance, and lifecycle planning.
Lower cost. Longer life. More control.
Independent support changes the math on aging infrastructure — so lifecycle decisions stay with you, driven by data instead of a renewal deadline.
- Reduce maintenance spend versus rising OEM renewals
- Extend the useful life of stable, capable hardware
- Reach senior engineers faster, without tier gatekeeping
- Preserve control over when and whether you refresh
- Predictable cost — An alternative to escalating OEM renewals, scoped to your environment.
- Extended service life — Where the platform is safe and sensible to keep running.
- Reduced risk — Senior expertise on call for complex, business-critical systems.
Cost and lifecycle outcomes vary by environment, contract, and asset age. Kelri scopes the specifics during your assessment — no inflated guarantees.
Trusted across data-intensive sectors
Explore Kelri
Ready to review your NetApp support options?
Get a no-pressure lifecycle assessment. We'll map your EOL/EOSL exposure, identify support gaps, and show you where independent support can extend asset life and reduce cost.