Kelri Support
Keep proven infrastructure operating beyond OEM support with senior engineering coverage, practical escalation, and a support plan aligned to your environment — not to an OEM's lifecycle calendar.
What Kelri Support covers
Current, deliverable capabilities within this division. Scope, terms, and any service levels are confirmed in your engagement.
Independent NetApp support
Senior ONTAP, AFF, and FAS support without OEM tiering or lifecycle pressure.
Post-warranty & EOSL support
Continued coverage after warranty and end-of-service-life milestones.
Remote diagnosis & fault isolation
Fast remote triage that pinpoints the fault domain and the right corrective action.
Contracted maintenance coverage
A support plan scoped to your supported assets, workloads, and risk tolerance.
Emergency storage triage
Rapid senior review for urgent instability, failed components, or performance loss.
Kelri is expanding deliberately from deep NetApp expertise into broader enterprise infrastructure lifecycle support as engineering and delivery capabilities are validated.
Ready to review your NetApp support options?
Get a no-pressure lifecycle assessment. We'll map your EOL/EOSL exposure, identify support gaps, and show you where independent support can extend asset life and reduce cost.